Homepage > Terms and Conditions

All transactions are subject to the following terms and conditions.  If you are in any doubt about the details then please contact us for clarification.  None of these terms and conditions will affect your statutory rights.

Pricing

All prices as shown in our correspondence and literature and on our website are shown in Pounds Sterling, inclusive of Value Added Tax at 17.5%.  We reserve the right to amend prices from time to time if this rate of VAT is amended.  In addition our suppliers may alter their prices from time to time we will endeavour to give plenty of notice of impending changes, but this not always possible.  Please check carefully your order form for variation.  Delivery is included in the price for the UK unless stated.

Placing an order

  • There are 5 methods of placing an order
  • Online
  • Phone
  • Fax
  • In Person
  • Email

Whichever one you choose, you will be contacted to confirm the exact price of the order and to double check all the details.  Once these details have been finalised an order confirmation will be generated, we will ask you check and sign and return with your signature after reading the terms and conditions.

Payment

Our standard payment terms are deposit with order, with the balance falling due on or before delivery.  Deposits are payable to Midbrook Buildings Limited in (£) Pounds Sterling by the following means: cash, cheque Visa, Mastercard, Switch, Delta or American Express. With the balance due to Lidget Concrete Limited or The Concrete Garage Co (Pudsey) Ltd.  In the cases of T Sutcliffe Limited all payment is made direct to the manufacturer, unless stated.

Goods shall not be released upon orders paid by cheque until clearance.  Where payments are made using a card, it should be noted that any goods subsequently purchased by this method can only be delivered to the cardholders registered address.

In certain circumstances the building may be purchased direct from Midbrook Enterprises Limited and any guarantees attached to the purchase of the building will be transferred to the customer.

Balance payable to Hanson - Myrefield Limited

Cancellation

Should for any reason you wish to cancel your order, this must be done in writing no later than 7 days after the day you received the goods.  The goods must be returned in perfect condition.  If you choose to cancel your order at this stage, you must contact us stating clearly that you wish to cancel your order.  You will be responsible for the costs of returning the goods.

Delivery

Once we have received your signed order, your order will be passed on to the individual manufacturer for construction and delivery.  Delivery will be arranged as soon as possible, lead times vary dependent on time of year and each manufacturer.  On receipt of your signed order you will be contacted either by us or the manufacturer to determine a mutually agreeable delivery date.

Installation

If the building is to be installed by one of our suppliers, it is the customer’s responsibility to ensure that the base is prepared in accordance with each suppliers instructions.  It is also the customer’s responsibility to secure the building once erected, if applicable, and to ensure that there is adequate access for the building to be delivered.  Any potential delivery problems to be notified at time of order.  If a delivery is not completed due to inadequate information our suppliers reserve the right to make a recall charge to cover any expenses they may incur.

Please note all images are used for illustration purposes and colours designs and styles may be subject to slight variances, Please feel free to contact us for exact specifications.

Complaints

We make every effort to ensure the product ordered arrives in perfect condition.  If for any reason you are not satisfied with our product or service then please contact us and we will endeavour to resolve the problem.

Any complaints will be acknowledged within 48 hours and will be dealt with according to each manufacturer's guidelines, we will communicate with you as much as necessary to resolve the matter.

Concrete Garages